CI Guarantee, a premier construction guarantee provider in South Korea, is set to revolutionize the construction finance sector with the launch of its cutting-edge next-generation digital platform on August 1st. This innovative platform integrates advanced artificial intelligence to streamline and modernize construction guarantee services.
Designed for unparalleled convenience and efficiency, the new digital platform introduces a suite of sophisticated features. Users will benefit from seamless mobile guarantee applications accessible via KakaoTalk, an intelligent AI-powered contract-drafting system, and a dedicated 24-hour AI chatbot service for instant support.
This transformation allows member companies to apply for essential construction guarantees directly through the familiar KakaoTalk channel, eliminating the need for extensive paperwork. A core component of this innovation is an advanced AI-powered optical character recognition (OCR) system. This intelligent system autonomously extracts critical data—such as contract value, construction period, client details, and contracting parties—from uploaded documents, significantly accelerating the preparation of guarantee applications.
CI Guarantee anticipates that these streamlined processes will lead to a significant reduction in processing times and a marked decrease in manual input errors, ensuring greater accuracy and speed for all transactions.
Initially, the mobile application service and robust OCR functionalities will support high-demand construction guarantee products, including crucial bid bonds, performance bonds, and warranty bonds. CI Guarantee plans for a phased expansion to encompass its full range of guarantee services.
Further enhancing user experience, the company has integrated a state-of-the-art AI chatbot within KakaoTalk. This intelligent assistant provides round-the-clock support, addressing inquiries related to guarantee applications and other operational needs instantly.
CI Guarantee emphasizes that this groundbreaking platform represents a pivotal step in the digital transformation of the historically conservative construction guarantee sector, setting new industry benchmarks.
“This service is the direct result of our commitment to customer-centered digital innovation,” stated Choi Un-gu, acting chairman of CI Guarantee. “It empowers our members with unparalleled flexibility, allowing them to access essential guarantee services anytime and from anywhere.”
He further added, “We are dedicated to continuously integrating advanced AI and digital technologies to significantly reduce our members’ administrative burden, enhance overall service quality, and proactively drive innovation across the entire construction finance landscape.”
